To edit any of the following properties of an existing tenant, navigate to the Tenant Dashboard page and click Edit on the left menu.
NOTE: If this option is disabled after Tenant has already implemented custom branding, the branding changes will be lost.
NOTE: This field is auto-populated with the first External IP assigned to the Tenant. If / When additional External IPs are assigned to a Tenant, the UI address can be changed to one of the other IP addresses. Rules will automatically be updated by the system; Apply Rules to both the associated External Network and Tenant Network if UI Address is modified.
Adding Cores/RAM
When increasing a Tenant’s compute resources, you will want to evaluate if the needed increase can be added to an existing Tenant Node or if you will need to scale out and add an additional Node. The Maximum resources that can be added to a single Node is determined by Cluster: Max RAM per machine and Cluster: Max cores per machine settings for the Cluster to which the Tenant Node is assigned.
In general, it is best to max out the compute resources assigned to each Tenant Node and add additional Tenant Nodes each time additional capacity is needed. However, there may be situations where it will be better to balance resources between Tenant Nodes.
NOTE: Cluster Max settings will determine the limit of Cores/RAM that can be added to a single Tenant Node. If these max settings will be exceeded, an additional Tenant Node should be created; see below for instructions on adding a Node.
Tenant Nodes can be added if needed for increasing resources. Multiple Nodes can also be put in place to accommodate a Tenant requirement for running VMs across multiple hosts, such as for clustering software (ex: Kubernetes, Stacki, etc.)
NOTE: The system will always allow the assignment of Cores/RAM to a Tenant Node regardless of how much RAM has already been provisioned; however, the resources must actually be available to power on the Tenant Node.
To Provision a new Tier of Storage to a Tenant:
These instructions are for adding Storage for a storage tier on which the Tenant does not already have provisioned storage. To increase the provisioned storage on a tier where the Tenant already has storage, see instructions below.
To Add more storage on a Tier that is already provisioned to the Tenant:
Navigate to the Tenant Dashboard.
Scroll down to the Storage section.
Click the Edit button (far right) for the desired storage tier.
Change the Provisioned field to the total amount to be provisioned to the Tenant. (For example, if the current amount is 50 GB and you want to add 25 GB, enter the new desired total of 75 GB).
These fields can also be changed by Editing a Tenant Node.
NOTE: Change of Cluster would not be typical as different Clusters have different underlying physical hardware. If a Cluster change should be made, the Tenant Node would require a power cycle to apply the change. If changing to different physical hardware, it is important to consider changes that may be required for existing VMs running within the Tenant. Consult VergeIO Support for assistance.
NOTE: Preferred Node field is only utilized at the point of a Tenant being powered on. However, Tenant Nodes can be migrated manually from the VergeIO UI.
The following Tenant fields are covered as part of the Creating Tenants training.
Tenant Compute resources can be reduced on-the-fly, by deleting a Tenant Node or reducing the cores/RAM assigned to Tenant Nodes.
The Tenant Node does not need to be powered off to reduce resource settings; however, if those resources are currently in use by Tenant workloads they will not be reclaimed until VMS are shut down.
To delete a Tenant Node, it must first be powered off. Do not delete the original Tenant Node; each Tenant needs at least one node.
Need more Help? Email support@verge.io or call us at (855) 855-8300