If you need to change the administrator credentials to a tenant environment underneath your current VergeIO environment, you can easily accomplish this task by completing the following steps:
- Login to the VergeIO environment where the tenant is hosted.
- Once inside navigate to the Tenant Dashboard section of the tenant for which you need to change the admin password.
- At that Tenant Dashboard, click the Edit button in the left navigation menu. This will launch the Tenant Edit screen.
- In the new screen, type a new password to use in the field labeled: Admin User Password
- Type in the same password in the field labeled: Confirm Admin User Password
- After entering the same password in both locations, click Submit. If the passwords did not match in both fields, an error message will appear.
- After successfully updating the admin password for the tenant, using a web browser, navigate to the tenant environment where the password was just changed.
- Login as the admin to this system. The user name will be: admin and the password will be the new password you saved in step #6.
Need more Help? Email support@verge.io or call us at (855) 855-8300